OIBAI

Privacy Policy

Last updated about 2 months ago

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information we collect

Personal information

We may collect personally identifiable information ("Personal Information") that you provide to us when you:

This information may include, but is not limited to, your name, email address, phone number, and payment information.

Usage data

We may collect information that your browser sends whenever you visit our website or use our Services ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and tracking technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. sent. sent. However, if you do not accept cookies, you may not use some parts of our Services.

2. How we use your information

We use the collected information for various purposes, including:

3. How we share your information

We do not sell, trade, or otherwise transfer to outside parties your Personal Information except in the following circumstances:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.

Error Monitoring: We use Sentry (Functional Software, Inc., United States) to record technical diagnostics when our web application encounters an error — the error message, the code location, the page you were on, the browser and operating system version, a randomly generated request identifier, and a short log of the API calls our app made just before the error (their destination, method, and status, never their content). These reports are stripped of personal information before they are sent: they carry no account identifier, no email address, and no content of your conversations. Error reports are relayed through our own servers rather than sent directly from your browser, which is designed to keep your IP address from reaching Sentry at all.

Analytics Processor: We use PostHog Inc. to measure how our public website is used. PostHog acts as our processor and stores this data in the United States. We send PostHog a randomly generated visitor identifier, the pages you visit, and a small set of explicitly declared interaction events (for example, that a call-to-action was clicked or a form was submitted). Once you sign in, we additionally send your internal user identifier, your organization identifier, and your role.

We do not send PostHog your name, your email address, the contents of any form you submit, or any part of a conversation you have with the assistant — neither the questions you ask nor the answers you receive. You can read more about the cookies involved in our Cookie Policy.

Network and Performance Measurement: Our website is delivered through Cloudflare, Inc. (United States), which operates as our content delivery network and therefore processes every request made to this site. Cloudflare also measures how quickly pages load for real visitors. That measurement records the address of the page, the page that referred you to it, your browser and operating system version, your approximate country, and page-loading timings. It sets no cookies and assigns you no persistent identifier, so it cannot follow you between visits or across other websites.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights: We may disclose your information to enforce our Terms of Service, protect our rights, privacy, safety, or property, and/or that of you or others.

4. Security of your information

The security of your information is important to us. We use administrative, technical, and physical security measures to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your data protection rights

Depending on your location, you may have the following data protection rights:

Access: You have the right to access and receive a copy of the Personal Information we hold about you.

Rectification: You have the right to request the correction of any inaccurate or incomplete Personal Information.

Erasure: You have the right to request the deletion of your Personal Information under certain circumstances.

Restriction: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.

Objection: You have the right to object to our processing of your Personal Information under certain circumstances.

Data Portability: You have the right to request the transfer of your Personal Information to another party under certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

6. Third-party links

Our website may contain links to third-party websites. We do not control and are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

7. Children's privacy

Our Services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

8. International data transfers

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there.

9. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make any material changes to how we treat your Personal Information, we will notify you by email to the primary email address specified in your account or through a notice on our website's homepage.